This product uesd as demo from closing store, It's look pretty new and had some small scratches see on pictures. But all of set works in new condition and remote it's not included. Enjoy a true cinematic experience in your own living room with the 3.1ch Dolby Atmos/DTS:X sound bar and wireless subwoofer. Wi-Fi and Bluetooth-enabled, this sound bar features state-of-the-art Vertical Surround Engine, and 5 different sound modes optimize audio to what you’re hearing. The HT-Z9F is compatible with Google Home.